SHIPPING & RETURNS

Thank you for choosing Stripped by The Real iCandi! We appreciate your support.

Each order is carefully packaged with love to ensure your luxury lashes arrive beautifully and ready to wear. We’re committed to delivering your order safely and beautifully.

Processing Time - Orders are processed within 1-3 business days.

Shipping - Tracking information will be emailed once your order ships. Delivery times may vary based on the shipping destination.

Returns

For hygiene and safety reasons, all lash purchases are final sale.

We cannot accept returns or exchanges on opened or used lash products.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Please include: Your order number - A photo of the item(s) - A brief description of the issue.

We’ll make it right as quickly as possible.

A Little Gift From Us

Every order includes a complimentary iCandi keepsake bag to help protect and store your luxury lashes.

We’re Here for You

Visit our Contact Us page and we’ll be happy to assist you.